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FAQs

 

Are there professional standards for the coaching industry?
Yes, there is a code of ethics, core competencies, accreditation processes and an International Coach Federation (industry association) that promotes the advancement of coaches. To learn more about this click here: http://www.coachfederation.org/ICF/

How will I know you are the right coach for me?
During our initial conversations and/or discovery session, together we will identify if this is an appropriate fit. So before you say “yes”, you will have a sample of what the coaching experience will be like. Until then, click on my BIO page to learn more about myself and my approach in coaching.

How do I get started in the coaching process?
If you are interested an initial discovery session and explore the details of the coaching relationship, please register and sign up for FREE 30 minutes complimentary session.

What can you expect from me as your coach?

  1. Be a partner in bringing out the best, the deepest, and the truest in you
  2. Provide safety, encouragement and support; an environment in which you can relax and explore
  3. Respect the confidentiality of the agreements we make
  4. Expand your view of what is possible and promote discovery of new insights
  5. Give you input, straight feedback and operate as a sounding board
  6. Listen carefully to what you say and ask questions that increase awareness
  7. Be an on-going resource for you in accomplishing your intentions

What if I sign up for this and decide it is not right for me? Do you have a money back guarantee?
Yes, I call it my “participate and get your money back” guarantee. If within the first month of our relationship you show up to the calls and participate fully in the coaching process, you can simply let me know this is not working for you and I will completely refund your money. To honor the coaching agreement and the coaching process, if you sign up and do not show up for your coaching sessions and do not follow up, then your money will not be refunded.

Security & confidentiality

Is my data secured and safe?
Yes!  In fact, there are 3 levels of security: provided to keep your data safe and confidential  1 – username and password protected 2- Verisign Security Certificate protects your data on this site 3- https:// secured pages

Is my information confidential?
Yes.  This site is protected by a username/password system & SSL Certificate.  You are the only one that has access to your information.

What is the “SIGN UP” tab and when would I use it?
If you are interested in becoming a client or beginning the coaching process, you can create your own account.  When you “SIGN UP” I will be notified that your account has been created. This could take up to 24 hours. Also, to have you on my mailing list to keep in touch about all the great things happening so you don’t miss out. You can Opt Out as anytime.

I have a password that I use for most of my on-line accounts.
Yes.  You will need to log in initially using the password you set up.

What if I forget or lose my password and login information?
If you simply forgot your password, you can still go to the Login Link.  Enter your username and click on the “I Forgot My Password Button”.  You will receive an email shortly with your password included.
If you misplaced either your username or password, you can reset it.

I’m trying to log in, but it will not accept my username or password, what do I do?
Remember that the login information is case sensitive, so enter it exactly like it how you set it up.

What makes up a “Welcome Packet” and what do I do with this?
A welcome packet will be emailed to you. It consists of some basic forms, documents and resources that will help to get us started in the coaching process. It is required for you to please complete these items prior to our initial coaching session together.

 

Scheduling/Rescheduling Appointments

What if I need to reschedule my appointment?
It’s easy, with at least 24 hour notice, you can reschedule any appointment.

 

Additional Support

Can I contact you in-between our scheduled coaching sessions?
Yes!  In the event that you would like support on something that comes up in between our meetings, you email or call me, check the Contact section for info.

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Copyright © 2015 Emelia Adjei. All Rights Reserved.

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